Privacy Policy
Last updated: September 29, 2026
LaForge's BBQ ("LaForge's BBQ," "we," "us," or "our") operates the website at laforgesbbq.com and the LaForge's BBQ mobile apps for Android and iOS (together, the "Services"). This policy explains what information we collect, how we use it, and the choices you have. It applies to anyone who visits our website, orders through our apps, or otherwise interacts with our Services.
Questions about this policy, or want to exercise any of the rights below? Email us at laforgesbbq23@gmail.com.
1. Information We Collect
Information you give us directly:
- Name, phone number, and (optionally) email address, when you place an order or sign up for updates
- Order details — items ordered, pickup time or event, special notes
- Catering or event booking details — event date, venue name/address, and contact information, if you submit a booking request
- Reviews — your name (optional), star rating, and review text, if you leave a review after an order
- Anything you tell us directly if you contact us by email
Information collected automatically:
- Standard technical information our hosting provider (Cloudflare) logs for security and reliability, such as IP address and browser/device type
- A device push-notification token (via Firebase Cloud Messaging), if you enable notifications in the Android or iOS app
- Order history and preferences stored securely on your device by the app, so you can view past orders and reorder quickly
Information we do not collect: we never see or store your full payment card number. Payments are processed directly by Clover, our third-party payment processor — card details go straight to Clover, not to us.
2. How We Use Your Information
- To prepare, fulfill, and coordinate pickup of your order
- To schedule and fulfill catering/event bookings
- To send order status updates, pickup reminders, and (if you opt in) push or email notifications about announcements, upcoming stops, and promotions
- To let you leave a review tied to your order
- To keep the website and apps secure and working correctly
- To meet recordkeeping and legal/tax obligations
We do not use your information for targeted advertising, and our website does not run analytics or ad-tracking scripts.
3. Who We Share Information With
We share information only as needed to run the business:
- Clover — processes your payment when you pay online; we never receive your full card number
- Firebase (Google) — delivers push notifications to the Android/iOS apps, if you've enabled them
- Cloudflare — hosts our website and database and provides security/performance infrastructure
We do not sell your information, and we do not share it with data brokers or advertisers.
4. Data Retention
- Order and customer records are kept for as long as needed for business recordkeeping and tax purposes.
- If you sign up for email updates, your email is kept on our list until you unsubscribe. Email campaigns are not active yet — signing up only reserves your spot for when they launch.
- Review-request links expire after a set period and stop working once used.
⚠️ Legal review suggested: confirm specific retention periods against Missouri recordkeeping requirements.
5. Your Choices and Rights
- Notifications: turn off push notifications anytime in the app or your device settings
- Email: any email we send includes an unsubscribe link
- Access, correction, or deletion: email laforgesbbq23@gmail.com to ask what information we have about you, correct it, or request deletion — we'll respond within a reasonable time
⚠️ Legal review suggested: if LaForge's BBQ ever serves customers in California or the EU/UK, additional disclosures (CCPA/GDPR) may need to be added here.
6. Children's Privacy
Our Services are not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we'll delete it.
7. Security
We use industry-standard measures to protect your information: our website and apps communicate over encrypted (HTTPS) connections, and the mobile apps store your local order history in encrypted on-device storage. No method of transmission or storage is 100% secure, and we can't guarantee absolute security.
8. Where Your Data Is Processed
Our service providers (Cloudflare, Firebase/Google, Clover) may process or store data in locations outside Missouri, including elsewhere in the United States.
⚠️ Legal review suggested: confirm no additional cross-border transfer disclosures are needed for these providers.
9. Changes to This Policy
If we make material changes to this policy, we'll update the "Last updated" date above and, where appropriate, let you know through the same channels we use for order updates.
10. Contact Us
Questions about this policy or your information? Email laforgesbbq23@gmail.com.
This policy is governed by the laws of the State of Missouri, United States. This page is provided for transparency and general informational purposes and is not a substitute for legal advice.